Jorge Perez is the President & CEO of YMCA of Greater Cincinnati. He obtained his Six Sigma Green Belt and Black Belt certification and started applying these methods to his work in the nonprofit sector. Here are some other key points he mentions in the interview related to nonprofits and process improvement: The importance of […]
by Brion Hurley Philip Washburn started to learn about Lean Six Sigma when he had recently become the Program Director of Habitat for Humanity-MidOhio. Habitat for Humanity helps build affordable new homes around the world. Philip quickly realized that Lean Six Sigma tools had potential to help the organization. He became a certified Black Belt […]
Written by Brion
The Muskingum County Center for Seniors is having issues with its budget. Executive Director Ann Combs and Board Member James McDonald spoke with the Muskingum County Commissioners last week regarding gaps in the center’s non-profit budget, mostly due to food service costs. Currently, the center is facing a $173,000 deficit in the budget for its […]
Written by Brion
OPI (Ohio Penal Industries) is the sole source provider to state agencies for items that it manufactures, or purchases through contract. OPI received multiple complaints regarding timeliness of delivery of hospital beds. There were instances in which it had taken a lead time in excess of 80 days for delivery. Accurate delivery dates were difficult […]
Written by Brion
The OSS Volt Process at the Ohio Office of Budget and Management was in need of improvement. There were a few issues with their procedure. OSS is barred from processing any vouchers for a week while the system is shut down in July. Captains spent the majority of their time pulling new work and distributing […]
Written by Brion
Each season more than 18,000 students attend the Cincinnati Symphony Orchestra (CSO) Young People’s Concerts; which translates to coordinating and scheduling approximately 50 school buses, street closures, managing weather complications. CSO invited Toyota to help ensure students’ safety; reduce student dismissal time and maximize the overall experience of students and volunteers. Improvements made: First: reduced […]
Written by Brion
Over several years of back and forth between the OIG (Office of the Inspector General) and ODM (Ohio Department of Medicaid), it was determined that data provided by eligible hospitals to calculate aggregate incentive payments during the attestation and review phase of the program were inaccurate, and that this was largely due to a timing […]
Written by Brion
The Ohio Department of Education and Office of Professional Conduct had cases that were remaining open too long, as long as 18 months. This delay was causing an increase in volume for the incoming referrals and the process is not scaled to handle the volume increase. Many current processes were antiquated and duplicated among different […]
Written by Brion
City of Gahanna (OH) Administrator Jennifer Teal joins GovLove to discuss how she’s used her black belt in Lean Six Sigma to improve operations and the unique way they taught residents to use roundabouts. Jennifer also shared her experience as a female City Administrator and how she balances her work and life. Topics: Lightning round […]
Written by Brion
The issuance of Notice of Operational Deficiency (NOD) process resulted in a backlog of referrals that needed to be cleared. From late 2013 to early 2017, little work was done to complete the NOD referrals. This was due to no clear defined NOD process, NOD referral rates faster than can currently be produced, and thus […]
Written by Brion