Patrick Adams interviews Drew Erdmann, who served as the chief operating officer of the state of Missouri from February 2017 to April 2021. Under two governors, he was responsible for leading the management transformation across the state of Missouri’s 16 Cabinet departments, which equates to roughly 45,000 employees. He talks about his private and public […]
Mid-America Transplant is a private, nonprofit organ procurement bank that works with its partner hospitals to procure donated organs and tissues and then provide them to transplant centers and tissue processors. Mid-America Transplant uses data from customers to determine their satisfaction with the donation process. Customer complaints per case have been close to zero since […]
Written by Brion
Zack Rosenburg and Liz McCartney, co-founders of the nonprofit St. Bernard Project, have been rebuilding homes damaged by Katrina since 2006 when they gave up their Washington, D.C. jobs as an attorney and teacher, respectively, and moved to work full-time rebuilding homes in the New Orleans area. With help from the Toyota Production System Support […]
Written by Brion
On May 22, 2011, a catastrophic tornado cut a 13-mile path of destruction through Joplin, Mo., killing 161 people and destroying thousands of homes. In an effort to maximize its impact, Rebuild Joplin became the “first” affiliate of the St. Bernard Project (SBP), a nonprofit organization initially supported by Toyota, which was started to help […]
Written by Brion
A partnership between Toyota Motor Engineering & Manufacturing North America (TEMA) and Rebuild Joplin, a local non-profit group whose mission it is to get storm survivors back into their homes, was outlined. Toyota has worked with the group the past six months in an effort to reduce the amount of time it takes to rebuild […]
Written by Brion
Concordia Publishing House (CPH) is the St. Louis, Mo.-based publishing arm of The Lutheran Church-Missouri Synod (LCMS). CPH was founded in 1869 to provide members of the LCMS with Christian ministry resources for worship, education, and nurturing of their faith. Today, the company provides over 8,000 products in a variety of formats and languages. CPH […]
Written by Brion