I wasn’t sure what to expect when I ordered the book, “Practical Innovation in Government: How Front-Line Leaders Are Transforming Public-Sector Organizations” through Audible. But I was pleasantly surprised, and actually listened to it a second time to make sure I didn’t miss anything. If you work in government, or process improvement, you will definitely […]
The following webinar was hosted by the IISE Sustainable Development Division, as part of their mission to help align Industrial and Systems Engineers with organizations working on the UN Sustainable Development goals. In addition to covering details of the project, here are some key takeaways. Student capstone projects and research work provide excellent real-world experience […]
The Minnesota Office of Continuous Improvement (CI) measures its performance by tracking how much CI principles are embraced and used in the state of Minnesota government. This is captured through two primary metrics: attendance in CI training programs, and completion of CI projects and events. Below are some of the problem-solving success stories they have […]
Even though Kris Newcomer had a solid background in non-profit technology marketing, she hadn’t started a non-profit from the ground up before. So as she was getting started, she spoke with a lot of people, one of whom literally handed her The Lean Startup book and told her that it would be her new bible. […]
Twin Cities’ Habitat for Humanity ReStore first opened in 2008 in New Brighton, Minnesota. First, they outgrew their building. Then in 2015, they added Vonigo’s donation pickup software. By 2016, they added a second location and a second truck, and increased their donations by 170% overall. Here’s how they did it. Rapid Growth Made Possible […]
At the Minnesota Historical Society, a kaizen event was conducted to reduce the time to hire a new employee. The team identified that the current state took 75 days to hire an employee (job posting to employee signed offer), and were able to reduce it to 40 days. They also reduced the task time from […]