Improving a Florida County’s Inspection Process

Permit inspections are usually part of the long and arduous construction process, but the inspections themselves don’t have to be long and arduous as well. The Brevard County (Florida) Building Inspector recently completed two Lean Six Sigma improvement projects focusing on inspection efficiencies. Selected County employees were organized into teams to dissect and examine every […]

Brevard County Using Lean Six Sigma to Create a Better Tomorrow

Since October 2015, Brevard County (Florida) Government has worked on institutionalizing Lean Six Sigma as a way to help create a better tomorrow. Leading the Lean Six Sigma initiatives out of the County Manager’s Office is Special Projects Coordinator Katherine Wall.  Lean Six Sigma successes to date include: The Development Application Process: Successfully reduced site plan […]

Leaning Out Disaster Relief

by Brion Hurley In the wake of Hurricane Katrina, Mark Novak quickly joined a disaster relief trip to help rebuild communities in Mississippi. He soon found out there were many frustrating aspects of the process that needed to be addressed; supplies were scarce or late to arrive, communication of problems were accomplished too late in the […]

Lean helps governments become more effective and efficient

Applying lean to government is a movement in its early stages. Lean thinking applied to public service processes can help deliver more value to customers, namely citizens. Lean management makes work processes better so government becomes more effective and efficient. That means government should engage all public servants in lean thinking and practice to tap their creativity […]

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