Process Improvement in Education, Nonprofit and Government Sectors with Tracy O’Rourke

In the Lean Six Sigma for Good podcast, Tracy O’Rourke shares her background with over 20 years of process improvement experience, working with nonprofits, government, education, military and the for-profit sector. She teaches Lean and Six Sigma at the University of California-San Diego (UCSD), is the co-host of the podcast and video series, Just-in-Time Cafe, and is […]

Interviews at the 2021 State of Nebraska Operational Excellence Summit with Patrick Adams – Lean Solutions Podcast

The state of Nebraska launched the Center of Operational Excellence in 2016 to change the culture in state government and train state teammates in Process Improvement. Since May 2016, the COE has facilitated 575 process improvement projects, saving over 630,000 of work that has led to being able to put more of a focus on […]

Gov. Ricketts Highlights Process Improvement Successes during State’s Coronavirus Response

Governor Pete Ricketts and the Nebraska Department of Administrative Services (DAS) highlighted process improvement successes in Nebraska state government related to the State’s coronavirus response.  The Center of Operational Excellence (COE) is a division within DAS and leads an enterprise-wide effort to instill a culture of continuous improvement throughout state government.  The COE utilizes Lean […]

How Lean Six Sigma Reduced Travel Expense Approval Time by 94% in King County

King County streamlines the travel expense process with Eunjoo Greenhouse, the Deputy Director of the Finance and Business Operations Division (FBOD). Valerie Ceban, a Budget Analyst for the Department of Information Technology, wanted to help too as she oversaw the lengthy travel approval process and wanted a good project to pursue her Green Belt Certification. Initial […]