Agency-Wide Continuous Improvement Program Design and Implementation in the Judicial System with Jarrett Perlow

An ASQ webinar was held on April 11th, 2025 featuring Jarrett Perlow, chair-elect of the ASQ government division and Clerk of the Court for the US Court of Appeals for the Federal Circuit. He discussed the design and implementation of an agency-wide continuous improvement program within the federal judiciary. His presentation provides a compelling case […]

Differences in Process Improvement in Healthcare vs Government with Matt Singh – Lean Solutions Podcast

Shane Daughenbaugh interviews his former mentor at the State of Nebraska, Matt Singh. He is currently a Senior Project Manager at Children’s Nebraska. Prior to that he spent 8 years as the director of operational excellence and master black belt for the Department of Administrative Services in the state of Nebraska. He became certified as […]

Brevard County saves 2000 hours and 50% rescheduling to inspection permits

Brevard County implemented Lean Six Sigma projects to improve its building permit inspection process, which consists of over 40 different inspection types and an average 200-300 inspections conducted daily. Two key projects were identified, and selected county employees were organized into teams to dissect and examine every part of the process. focused on online inspection requests […]

Pete Ricketts Uses Nebraska’s Adoption Of ‘Lean Six Sigma’ To Show How DOGE Can Target Federal Government

During remarks on the U.S. Senate floor Wednesday, Senator Pete Ricketts, a Republican from Nebraska, spoke about the Department of Government Efficiency and how his state has utilized Lean Six Sigma methods from the private sector to reduce costs and improve services to residents. He shares the example of improving the air construction permitting process, […]

Process Improvement in Education, Nonprofit and Government Sectors with Tracy O’Rourke

In the Lean Six Sigma for Good podcast, Tracy O’Rourke shares her background with over 20 years of process improvement experience, working with nonprofits, government, education, military and the for-profit sector. She teaches Lean and Six Sigma at the University of California-San Diego (UCSD), is the co-host of the podcast and video series, Just-in-Time Cafe, and is […]

Interviews at the 2021 State of Nebraska Operational Excellence Summit with Patrick Adams – Lean Solutions Podcast

The state of Nebraska launched the Center of Operational Excellence in 2016 to change the culture in state government and train state teammates in Process Improvement. Since May 2016, the COE has facilitated 575 process improvement projects, saving over 630,000 of work that has led to being able to put more of a focus on […]

Gov. Ricketts Highlights Process Improvement Successes during State’s Coronavirus Response

Governor Pete Ricketts and the Nebraska Department of Administrative Services (DAS) highlighted process improvement successes in Nebraska state government related to the State’s coronavirus response.  The Center of Operational Excellence (COE) is a division within DAS and leads an enterprise-wide effort to instill a culture of continuous improvement throughout state government.  The COE utilizes Lean […]