Sally worked many years in the hospitality industry applying Lean Six Sigma, and she shares her experiences to improve the guest experience. She also shares an example of a project that determined the optimal reward points to get customers to agree to reduced or no housekeeping, which was good for the environment, resulting in less […]
I was interviewed by Sean Genovese on his “Distracted Driving” podcast. He is an Industrial Engineer and Lean leader with many years of experience in Aerospace manufacturing. We discuss my work applying Lean Six Sigma to “real” problems like pollution, healthcare, social issues and more in order to have a positive impact on society. We also […]
Hear inspiring stories of nonprofit organizations in the Greater San Diego area, specifically from Kitchens for Good and San Diego Humane Society on how they’ve adopted and embraced a continuous improvement mindset. The San Diego Humane Society, an open-admission shelter, is creating a more humane world by inspiring compassion and advancing the welfare of animals […]