Reducing Position Eligibility Review Time by 30% with Kimberly Fleming

Kimberly Fleming works for the Retirement Team at King County in the state of Washington. The Position Eligibility Worksheet was a huge pain point for everyone involved in the Retirement Position Eligibility program. The team was tasked with creating value stream maps of processes within their department to identify waste. After reviewing the form with the 8 Wastes in mind, […]