A Lean Revolution at the University of Michigan with Krista Schulte – JIT Cafe Podcast

Krista Schulte is the Assistant Director of Operational Excellence for the University of Michigan. She discusses her background, and how she is helping implement Lean in higher education. They also discuss an upcoming Lean in Higher Education conference in San Diego. She also describes what it was like having Jeffrey Liker as a professor when he was […]

Optimizing Processes in Louisville, Kentucky

In Louisville, Kentucky, Greg Fischer, businessman and Six Sigma Black Belt, became mayor in 2010. He initiated the transformation of public service through two strategic actions: LouieStat: An organizational performance review program that uses the total quality management approach of plan, do, check, act (PDCA) for problem-solving. Office of Performance Improvement (OPI): A centralized team […]

Refreshing Louisville Metro’s Problem-Solving System

In 2012, Louisville Metro setup a process improvement team to help solve problems within the city. Steve Pollock explains how he helped shift the internal improvement experts from reactive coaches to proactive consultants with a daily management system, in order to better engage with the different departments and agencies. They also reduced the lean training […]

Backpacks for Kids Partnership with Toyota Dealers and Manufacturing Helps Foster Families

A partnership between Frankfort Toyota and the Toyota Christian Fellowship at Toyota Motor Manufacturing Kentucky (TMMK) came together to help Foster families prepare for the new school year. Their goal, provide 250 backpacks for local school children and distribute to families in surrounding communities. In the video, they established some documents to make sure the […]

Toyota and Louisville Metro partner to improve the city’s Fleet Maintenance Yard

The Louisville Metro Government identified the city’s Fleet Maintenance Yard as an area of opportunity for a “continuous improvement initiative”. For three months Toyota’s support center staff donated time and expertise to help make the changes happen, resulting in: 37% reduction in vehicle backlog 75% reduction in repair time The fleet repair team gained valuable […]