Interviews at the 2021 State of Nebraska Operational Excellence Summit with Patrick Adams – Lean Solutions Podcast

The state of Nebraska launched the Center of Operational Excellence in 2016 to change the culture in state government and train state teammates in Process Improvement. Since May 2016, the COE has facilitated 575 process improvement projects, saving over 630,000 of work that has led to being able to put more of a focus on […]

Using Kaizen Events to Understand the Complex and Unique Challenges of the Public Sector with Isaac Hughley

Isaac Hughley, Process Improvement Specialist with the Indiana Department of Revenue presented at the monthly Indianapolis ASQ section meeting in September 2021. He discussed how kaizen events can be used in the public sector to address complex and unique challenges (especially during a pandemic). He shares an example of a kaizen event in which the […]

Care for People & Animals Drives Improvement at San Diego Humane Society

Hosts Tracy O’Rourke and Elisabeth Swan interview Audrey Lang (Sr. Vice President of Organizational Development) and Tina Nguyen (VP of Employee Engagement) from the San Diego Humane Society. It’s an open-admission private nonprofit animal shelter in the San Diego County area to care for over 50,000 animals. They describe how their care-centered culture improves their […]

Make Using Lean Thinking to Help Solve Societal Problems Your New Year’s Resolution

Lean consultant Christopher Chapman shares some inspiring words for 2021. He asks us to “reflect on lessons learned, in true kaizen fashion, and consider the most impactful problems to tackle in 2021.” He points to President-elect Joe Biden’s top priorities for his administration for guidance on where to prioritize our efforts in 2021: Control the […]

A lean view on racism

Racism, inclusion and discrimination is not a problem many lean thinkers are called to tackle in their daily lives at work, but that doesn’t mean that Lean Thinking has nothing to say about it. Roberto Priolo interviews Michael Balle, co-founder of the Institut Lean France, and is asked numerous questions, including: If we look at […]

Applying 5S Organization to State of Nebraska’s Department of Veterans’ Affairs

The Maintenance team found opportunities to clean up their storage room at the Eastern Nebraska Veterans Home using 5S workplace organization with assistance from Keith Flaute, Process Improvement Coordinator. They also share a neat story about old items they found, such as a bell, plaque and photograph. Watch the video below, or click https://www.youtube.com/watch?v=NvmAfzER4BI