Using Kaizen Events to Understand the Complex and Unique Challenges of the Public Sector with Isaac Hughley

Isaac Hughley, Process Improvement Specialist with the Indiana Department of Revenue presented at the monthly Indianapolis ASQ section meeting in September 2021. He discussed how kaizen events can be used in the public sector to address complex and unique challenges (especially during a pandemic). He shares an example of a kaizen event in which the […]

Facilitating Rapid Improvement Events with Paddy O’Brien – Lean Portland Happy Hour

Sheilah “Paddy” O’Brien recently finished writing her latest book, “Facilitating Rapid Process Improvement Workshops (RPI), a Self-Study Guide for Lean Leaders.” This is a follow-on to her first book, “Lean for the Nonprofit, What You Don’t Know Can Cost You.” She briefly outlines the content of her book(s), and, through a casual interview format, share her […]

Streamlining Capital Projects for Wastewater Treatment near Seattle

Bill Wilbert has worked for the King County Wastewater Treatment Division for 17 years. He’s an Environmental Programs Supervisor for the division and manages the permitting and regulatory compliance workforce. Sandy Kilroy was the Assistant Director for the King County Wastewater Treatment Division. She’s been with Wastewater for a little over 5 years but within […]

Lean Thinking and Lean Government – Maryland Dept of Environment

Jeff Fuchs, Director of Maryland World Class Consortia shared a presentation he gave about the ways Lean can be applied to government and the environment. Topics include: Lean Culture History of Lean Lean in Government history Case Studies Michigan Department of Environmental Quality Minnesota Services for the Blind Jacksonville (FL) Sheriff’s Office State of New […]

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