Does your Lean Six Sigma training structure help the organization sustain improvement gains? Do you struggle with the “one-and-done” trend where Green Belts complete a project, get a certificate, and then fade from the problem-solving culture? The State of Vermont has experimented with a different path for their Lean and Six Sigma training program. They […]
In an interview with Mark Graban on the Lean Blog Interview podcast, Tracy O’Rourke discusses her 20 years in consulting, from her time at General Electric learning Six Sigma under Jack Welch, to her work in transactional process, government, nonprofit and education. She shares an example of working with a government agency to help change […]
Written by Brion
Hosts Tracy O’Rourke and Elisabeth Swan interview Audrey Lang (Sr. Vice President of Organizational Development) and Tina Nguyen (VP of Employee Engagement) from the San Diego Humane Society. It’s an open-admission private nonprofit animal shelter in the San Diego County area to care for over 50,000 animals. They describe how their care-centered culture improves their […]
Written by Brion
Danielle Hinz is the Chief Procurement Officer for King County, Washington. She had a very small experience with Lean in the organization where she come from in Colorado. But it was nothing like what they were doing in Finance and Business Operations (FBOD). There was already a framework of visual management and visual control whiteboards that […]
Written by Brion
Just-in-Time Cafe hosts interview John Dickson, the COO of Spokane County in the State of Washington. In Spokane County, since 2014, they’ve had over 500 improvement projects. He’ll explain how he has created so much activity around process improvement in local government. You’ll also hear some of the challenges of what prevents leaders from doing […]
Written by Brion
Jeff Foster, Director of Process Improvement at San Diego Zoo Global first learned about Six Sigma while working in operations at Starwood in the hotel industry. He made a career change, and went over to the San Diego Zoo and started working in their wildlife section, where they’re trying to save animal species. He shares […]
Written by Brion