Book Review: “We Don’t Make Widgets” and Other Myths about Improving Government

by Brion Hurley One of the more popular books related to process improvement in government is “We Don’t Make Widgets: Overcoming the Myths That Keep Government from Radically Improving” by Ken Miller. Ken Miller, who also wrote Extreme Government Makeover, is the founder of the Change and Innovation Agency, a firm dedicated to increasing government’s […]

University of Iowa wins top efficiency awards from Iowa Lean Consortium

The Iowa Lean Consortium’s (ILC) two annual awards for 2017 both went to the University of Iowa in recognition of numerous campus efficiency efforts, which saved money and staff time and greatly reduced error rates. ILC named the UI’s Transparent Inclusive Efficiency Review (TIER) Implementation Team as winner of the Iowa Partners in Efficiency Award, and […]

Iowa Prison Industries Improve Kitchen Cabinet Productivity To Earn Lean Award

The Iowa Partners in Efficiency (IPE) award is an annual award given by the Iowa Lean Consortium that acknowledges the achievements of particular benefit to the citizens of Iowa and the private sector, recognizing public sector employees and teams that significantly and measurably increase productivity and promote innovation to improve the delivery of public services […]