Book Review: “We Don’t Make Widgets” and Other Myths about Improving Government

by Brion Hurley One of the more popular books related to process improvement in government is “We Don’t Make Widgets: Overcoming the Myths That Keep Government from Radically Improving” by Ken Miller. Ken Miller, who also wrote Extreme Government Makeover, is the founder of the Change and Innovation Agency, a firm dedicated to increasing government’s […]

Iowa Prison Industries Improve Kitchen Cabinet Productivity To Earn Lean Award

The Iowa Partners in Efficiency (IPE) award is an annual award given by the Iowa Lean Consortium that acknowledges the achievements of particular benefit to the citizens of Iowa and the private sector, recognizing public sector employees and teams that significantly and measurably increase productivity and promote innovation to improve the delivery of public services […]