The Illinois State Police (ISP) have struggled with a “backlog” in processing paperwork relating to guns for years. The Firearms Services Bureau (FSB) has recently announced a massive increase in the amount of paperwork they’ve been filing, driven by more people buying guns in Illinois than ever before. Gun shop owners are frustrated as the […]
The team wanted to improve the Illinois Tollway’s hiring process that was 95% paper-based and would take over 10 months to fill a position. They were also facing a high turn-over rate, lack of technological assistance, and low applicant alignment to position needs. They created a Future State Map of what they wanted the process to be […]
Written by Brion
Rockford, Ill., was the first community in the United States to reach the “functional zero level” for veterans, and the second community to do so for chronic homelessness. “Every person who is homeless in our community that we are aware of goes on our by-name list, which is broken out by subpopulations: chronic, veteran, family, […]
Written by Brion
Employees at the Moline (IL) Goodwill of the Heartland donation facility achieved success after a 5S event. The goal was to improve the layout of the backroom, streamline the hard and soft goods production, and make a dramatic improvement to the clutter and mess of the area. Hard goods material movement reduced by 70% with […]
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When Jorge Perez noticed project management efforts were often haphazard and unfocused at the YMCA of the USA, he decided to complete a Green Belt-level training course, and wanted to introduce Six Sigma to the youth development department. The goal was to introduce a new method for managing and tracking projects into the organization. He […]
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At the Clinton Global Initiative Meeting, Toyota announced that they will be working with up to 20 community organizations across the United States in the first year to help improve performance. They will begin with the St. Bernard Project, a New Orleans recovery organization that employs returning war veterans, AmeriCorps members and volunteers to rebuild […]
Written by Brion