San Francisco Public Library (SFPL) employs approximately 900 staff. On average, hiring a librarian takes about six months, and SFPL can have as many as 90 hiring processes in progress at any one time. A long hiring process causes roles to remain empty and results in fewer library staff available to assist patrons. SFPL partnered […]
The Controller’s Office Human Resources team in the city of San Francisco, conducts standardized exams for all accounting job applicants in the City. Administering the exam is labor intensive, time-consuming, error prone and requires keen oversight and review. The HR team partnered with the Lean Team to strengthen their processes. Over a series of four […]
Written by Brion