With a mission to make San Francisco residents the “healthiest place on earth”, the Department of Public Health developed a Strategic Deployment plan (Hoshin Kanri) in November 2021 with the assistance of their Kaizen Promotion Office (KPO). The plan identified 4 key areas over the next 12-18 months: The San Francisco Health Network (SFHN) also […]
Their first kaizen event conducted by the Office of the Secretary of State was to improve the creation of the annual “Blue Book,” which contains lots of information from many local, state and federal programs, along with historical documents. The process takes almost the entire year to complete, and then they have to start the […]
Radical changes in healthcare are nothing new for Saskatchewan. Once again they’re leading the way, using Lean Management to implement a culture of continuous improvement. Close to five years ago, Saskatchewan residents told Patient First Review Commissioner Tony Dagnone the status quo was no longer working when it came to health care quality. Healthcare leaders […]