Heather Barto, with the New Hampshire Department of Health and Human Services is currently supporting the department in a senior process improvement leadership role. Her advice for anyone who is starting to apply Lean Six Sigma in government are these 3 things: Find a mentor Prepare to be resilient Meet people where they are. A […]
In this Gemba Academy podcast, Heather Barto and Sergeant Tommy Lencki Jr. discuss their involvement in the state’s continuous improvement initiatives within the State of New Hampshire. Examples include Department of Motor Vehicles, Police Officer Readiness, ensuring lean training success, and building a culture of lean. Listen to the entire podcast at: https://blog.gembaacademy.com/2019/01/24/ga-251-lean-in-new-hampshire-with-heather-barto-and-tommy-lencki-jr/
Written by Brion