Interview with Jess Schamberger from Goodwill of the Heartland

Former NFL Kicker Nate Kaeding talks to Jess Schamberger, Vice President of Operations at Goodwill of the Heartland about her background, along with the programs that Goodwill provides to create training and employment opportunities to help those overcome barriers to independence Jess has previous experience running the contract manufacturing business for Goodwill, which handles light assembly […]

Lean Six Sigma Successes at Goodwill

by Brion Hurley This is an interview with Jess Schamberger, who is the Vice President of Operations at Goodwill of the Heartland in Cedar Rapids, Iowa. She discusses some of the lean and Six Sigma improvements implemented in the donation receiving area, as well as the light manufacturing services they provide to local businesses. They […]

Using Quality Improvement Methods to Combat Poverty: Northeast Wisconsin’s POINT Initiative

The Poverty Outcomes and Improvement Network Team (POINT) initiative has provided a results-oriented project showing that quality improvement methods are relevant to the work of nonprofits. The nonprofits involved in the project used quality improvement methods to understand and improve their processes, enabling them to help more people find good paying jobs, housing, and other […]

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