New projects for King County mean new grants and new cost centers. But setting up cost centers was taking too long and nothing could proceed without the new cost center. There were customers waiting over 30 days—and some 80 days—to have their forms processed. Megan Rulien, an Administrator at King County Finance and Business Operations […]
Kristin Kielich, a Senior Strategic Initiatives Analyst at UC San Diego, and her team of problem solvers, set out to make the hiring process faster and easier for every party involved. Their goal was to streamline and clarify the process to increase the completion of the on boarding form to 100% and ensure 100% of new […]
This business process improvement project was spearheaded by Anna Fisher, who is a Financial Consultant at Washington State Department of Transportation, also known as WSDOT. Anna and her team set out to reduce lead time for fuel reconciliation. It was a very manual and time-consuming process. It was overdue to be automated and was associated with […]