At Denver International Airport, so much of the work required to keep things running smoothly is done well away from the public eye. Some of the employees hard work finally got some of the attention it deserves at the Continuing Peak Education Innovation Fair. One employee-led team worked to drastically improve response time for service […]
In 2013, the Denver Turn-around Program (DTAP) team, a team of technicians focused on acquiring child support from delinquent payers, was not meeting their goals. Joy Brown, Director of Child Support Services (CSS) knew that something had to be done and put together a “Locate and Intervention Team”. The team’s goal was to increase the […]
Written by Brion