No More “Belts” for Process Improvement Skill Development in the State of Vermont – JIT Cafe

Does your Lean Six Sigma training structure help the organization sustain improvement gains? Do you struggle with the “one-and-done” trend where Green Belts complete a project, get a certificate, and then fade from the problem-solving culture? The State of Vermont has experimented with a different path for their Lean and Six Sigma training program. They […]

A Lean Revolution at the University of Michigan with Krista Schulte – JIT Cafe Podcast

Krista Schulte is the Assistant Director of Operational Excellence for the University of Michigan. She discusses her background, and how she is helping implement Lean in higher education. They also discuss an upcoming Lean in Higher Education conference in San Diego. She also describes what it was like having Jeffrey Liker as a professor when he was […]

Applying Continuous Improvement in K-12 Education in Halifax County with Dr. Eric Cunningham – JIT Cafe Podcast

Dr. Eric Cunningham is the dynamic Superintendent for Halifax County Schools in North Carolina. He’s got some inspiring insights on how to build problem solvers in education, and how he drives the use of process maps, fishbone diagrams and 5 Whys. He also discusses how to meet people where they are with process improvement. You […]

Process Improvement in Education, Nonprofit and Government Sectors with Tracy O’Rourke

In the Lean Six Sigma for Good podcast, Tracy O’Rourke shares her background with over 20 years of process improvement experience, working with nonprofits, government, education, military and the for-profit sector. She teaches Lean and Six Sigma at the University of California-San Diego (UCSD), is the co-host of the podcast and video series, Just-in-Time Cafe, and is […]

Using Six Sigma to Amplify Diversity and Equity with Joy Mason – JIT Cafe

Overwhelmed!! That’s the word Joy E. Mason hears most often when she asks leaders how they feel about diversity, equity, and inclusion (DEI). Leaders are finding themselves overwhelmed by recent demographic and cultural shifts and the uncertainty of what to do next. Unfortunately, traditional DEI training doesn’t appear to have the answers that leaders desperately […]

Care for People & Animals Drives Improvement at San Diego Humane Society

Hosts Tracy O’Rourke and Elisabeth Swan interview Audrey Lang (Sr. Vice President of Organizational Development) and Tina Nguyen (VP of Employee Engagement) from the San Diego Humane Society. It’s an open-admission private nonprofit animal shelter in the San Diego County area to care for over 50,000 animals. They describe how their care-centered culture improves their […]