The Dutch Immigration and Naturalization (IND) Agency in The Netherlands is seeing a significant increase in the number of refugees. This increase in tens of thousands of applications is due to the current geopolitical situation, with conflict and poverty ravaging several countries. They have embarked on a lean journey with an internal team and begun […]
Halte Werk is a Dutch company that awards social benefits to the unemployed. Thanks to lean thinking, they were able to radically transform the service they offer them. They manage the awarding of social benefits to the unemployed and offers support to find work on behalf of three municipalities in the Netherlands. Their goal is […]
Written by Brion
The historical city of Amersfoort in the Netherlands has introduced lean thinking and practice in local government to provide better and faster services to its citizens. Their lean journey started in one department in late 2009 with two small projects. Even though there was no plan in place at the beginning, it spread like an […]
Written by Brion