The state of Nebraska launched the Center of Operational Excellence in 2016 to change the culture in state government and train state teammates in Process Improvement. Since May 2016, the COE has facilitated 575 process improvement projects, saving over 630,000 of work that has led to being able to put more of a focus on […]
Despite the city’s efforts to fill potholes in a timely manner, a Community Survey of resident satisfaction revealed the satisfaction rate in 2014 registered 38%. With under 50% satisfaction, the City was discouraged to read these results. What was concerning is they thought they were doing pretty well in the potholes category. If a citizen […]
Written by Brion
Maryam Zahabi, an industrial engineer at North Carolina State University, uses JMP® to analyze designed experiments that gauge the effects of on-road signage and in-vehicle technologies on driver attention allocation among both civilian drivers and police officers. Visual stimuli both from inside and outside a vehicle are responsible for hundreds of distracted driving deaths each year. […]
Written by Brion
Over the years, Iowa state government has been involved with numerous improvement processes, with varying degrees of success. One improvement tool now in action in the Iowa DOT’s Motor Vehicle Division (MVD) is the Kaizen process, supported by the Iowa Department of Management’s (DOM) Office of Lean Enterprise. Mark Lowe, MVD director, says his group […]
Written by Brion