Jorge Perez is the President & CEO of YMCA of Greater Cincinnati. He obtained his Six Sigma Green Belt and Black Belt certification and started applying these methods to his work in the nonprofit sector. Here are some other key points he mentions in the interview related to nonprofits and process improvement: The importance of […]
The state of Nebraska launched the Center of Operational Excellence in 2016 to change the culture in state government and train state teammates in Process Improvement. Since May 2016, the COE has facilitated 575 process improvement projects, saving over 630,000 of work that has led to being able to put more of a focus on […]
Written by Brion
Joy Mason is a Six Sigma Black Belt who spent many years at Eli Lilly in continuous improvement before taking on a consulting career. She introduces the idea of CARE, and more clearly defines the following words: inclusion, diversity, racism, equity and discrimination. She explains how Six Sigma and the DMAIC model can be used […]
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Kymberly Epperson and Darlene Schlueter set out to streamline the food event registration process at UC San Diego to ensure campus compliance, food safety and higher customer satisfaction. After research, Kymberly and Darlene found: Users reporting the online registration system to be complex and burdensome, impacting the customer experience. Big dining events, or barbecues are required […]
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by Brion Hurley Philip Washburn started to learn about Lean Six Sigma when he had recently become the Program Director of Habitat for Humanity-MidOhio. Habitat for Humanity helps build affordable new homes around the world. Philip quickly realized that Lean Six Sigma tools had potential to help the organization. He became a certified Black Belt […]
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The Maintenance team found opportunities to clean up their storage room at the Eastern Nebraska Veterans Home using 5S workplace organization with assistance from Keith Flaute, Process Improvement Coordinator. They also share a neat story about old items they found, such as a bell, plaque and photograph. Watch the video below, or click https://www.youtube.com/watch?v=NvmAfzER4BI
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King County Wastewater Treatment Division successfully improves the Capital Design process featuring Roger Browne, an Engineering Supervisor. Roger realized that since the Wastewater Treatment Division was short on staff, they had to find a way to reduce the time it took to deliver capital improvement projects in order to free up resources to get more […]
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Tehseen Lazzouni is a Lean Six Sigma Green Belt and Financial Analyst in the Chemistry & Biochemistry Department at UC San Diego, one of the world’s leading public research universities. Quarterly reports were taking Tehseen 16 days, a process seen as taking too long. She listened to her customers and completed a Voice of Customer […]
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A presentation given by John Lafferty at an ASQ Blue Ridge chapter meeting. The improvement team from the Light of Marnie organization was trying to improve the image of the community, and help them better understand their stakeholders. The project cleaned up local roads and fixed potholes, improved the appearance to buildings and schools, and provided […]
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This business process improvement project was spearheaded by Anna Fisher, who is a Financial Consultant at Washington State Department of Transportation, also known as WSDOT. Anna and her team set out to reduce lead time for fuel reconciliation. It was a very manual and time-consuming process. It was overdue to be automated and was associated with […]
Written by Brion