Governor Pete Ricketts and the State of Nebraska’s Center of Operational Excellence (COE) highlighted recent examples of how the COE is improving the operations of state agencies. The COE serves as the hub that is working with state agencies to train state teammates on how to improve the operations of government, identify waste, and deliver better […]
When an employee has a complaint about their wages or hours paid, they reach out to the Department of Labor for assistance. In the past, this process took 6-8 weeks to resolve. After implementing Lean improvements to increase collaboration between departments, they were able to reduce the process down to only 3-5 days. They performed […]