Connecticut Dept of Administrative Services Helps Agencies Work Together and Change the Culture Through Lean

The State of Connecticut Department of Administrative Services (DAS) established a lean facilitator role to help expand the use of Lean in their organization to better serve other agencies and taxpayers. Jason Crisco describes the steering committee (DAS Lean Council) they set up, and some of the projects and events they have worked on in […]

Department of Administrative Service Finds Intangible Benefits of Lean

Commissioner Melody Currey explains the functions of the Department of Administrative Services, and how they started their lean journey. Her previous experience at the Department of Transportation (DOT) was valuable to selling the program to the staff. She shares how it brings people together to understand how their whole process works, and how they can […]