Netia Ingram serves as the citywide marijuana management analyst in Denver, Colorado. Netia worked across departments to analyze call data from 311 about citizen marijuana questions. The questions were complex and controversial in nature and left employees and callers feeling overwhelmed. Netia pulled data on the questions being asked and worked with many departments and […]
Denver Mayor Michael Hancock’s “Peak Performance” effort he launched in his first year in office has sought to improve the ways city employees could offer suggestions for giving better service to city residents. Using city employee-created ideas, some of the following improvements have been made to the City of Denver: Vehicle owners can renew or register […]