Denver’s Excise and Licenses Department 6S’d over 300,000 files in One Rapid Improvement Event

When the Covid-19 pandemic began, the Excise and Licenses (EXL) department of the City and County of Denver was hard at work identifying what they needed to innovate to adapt to the current circumstances. They had a Rapid Improvement Event focused on streamlining and reorganizing their EXL Shared Drive.  The Action Plan The Rapid Improvement […]

Colorado DOT Shares Concept to Project (C2P) Improvement System

At the 2020 Colorado Lean Network virtual conference, the Colorado Department of Transportation (CDOT) discussed their Concept to Project (C2P) approach. They first assessed the current state of CDOT projects, and found over 200 projects, most without project charters or business cases. They started by establishing a project charter template, vetting process and funding process. […]

Denver Sheriff Department Improves Inmate Request Process

The Denver Sheriff Department (DSD) improved the “Inmate Request Process,” through a very visual & innovative solution. Led by JaQuale Brooks and her team at Denver’s county jail, they collaborated with DSD deputies & other DSD units to identify the inmates’ needs through brainstorming sessions, action plans, innovation forms, and consistent management of project check-ins. […]

Innovation in Africa – The Women’s Bakery

Peak Academy Black Belt graduate, Madeleine Binsfrahm, took her Process Improvement and Innovation training to her colleagues at The Women’s Bakery (TWB) – an organization that supports vulnerable women in Rwanda through extensive training and provides affordable, quality bread to the community.  The staff have tackled process mapping exercises, developed visual management tools in the form of […]