Denver Public Library’s Western History Department has a world-class collection that has grown over the years. The archives staff who work on preserving, describing and making these historic materials accessible found themselves squeezed into a very uncomfortable and impractical workspace. Staff had to spend valuable work time walking to other areas to access their records […]
The Denver Public Library saved $184,280 in soft costs through three innovations. The largest of the three was the DePop process (new popular books were labeled “Pop”. When these books went into regular circulation, the labels were removed in a process called DePopping). Their old process had only 67% of new items being DePopped correctly, […]
Written by Brion
Denver Mayor Michael Hancock’s “Peak Performance” effort he launched in his first year in office has sought to improve the ways city employees could offer suggestions for giving better service to city residents. Using city employee-created ideas, some of the following improvements have been made to the City of Denver: Vehicle owners can renew or register […]
Written by Brion