Cara Gabris, Director of Distribution at the Houston Food Bank, and Monte Mitchell of the Lean Enterprise Institute of North America, discuss a six-month project to improve the food bank’s kitchen operations. The project aimed to increase meal production to 10,000 meals daily while maintaining quality and timeliness. The goal was to get consistent results by ensuring […]
New York state, with assistance from Toyota’s TSSC group, made its government more responsive and efficient through an innovative approach — quickly becoming a role model for other state governments. They were able to reduce findings from 7.3 to 3.7, and time to issue certificates from 137 to 28 days. They also reduced day care […]