A community food bank in the United Kingdom (UK) utilized the DMAIC (Define, Measure, Analyse, Improve, Control) framework to eliminate handwritten expiration dates on tins, which clients viewed as a mark of stigma and embarrassment. After receiving training on process improvement from Martin Hayden of LearnSixSigma.co.uk, the warehouse manager agreed to work on an improvement […]
With a mission to make San Francisco residents the “healthiest place on earth”, the Department of Public Health developed a Strategic Deployment plan (Hoshin Kanri) in November 2021 with the assistance of their Kaizen Promotion Office (KPO). The plan identified 4 key areas over the next 12-18 months: The San Francisco Health Network (SFHN) also […]
Written by Brion
This video shows how Lean Six Sigma training has helped support the State of Nebraska’s quick response to the needs of the COVID-19 pandemic across many state agencies through Daily Huddles and timely coordination. Watch the full video below, or go to https://www.youtube.com/watch?v=00rbAS2Z4qo
Written by Brion
Lisa Earls is the Senior Operational Improvement Consultant at the University of Michigan. She spent almost 5 years at the University of North Dakota before taking this new role in 2019. We discuss how she is helping teach and coach staff at the University of Michigan on lean principles using Everyday Lean Ideas and Daily […]
Written by Brion
Lean IT experts Steve Bell and Karen Whitley Bell provided some pro-bono work to help the nongovernmental organization (NGO) Grameen Foundation in Uganda scale a successful innovation to other developing countries in Africa. The innovation was called the Community Knowledge Worker Program (CKW), and it involved hiring locals with knowledge of farming and customs, and […]
Written by Brion
Danielle Hinz is the Chief Procurement Officer for King County, Washington. She had a very small experience with Lean in the organization where she come from in Colorado. But it was nothing like what they were doing in Finance and Business Operations (FBOD). There was already a framework of visual management and visual control whiteboards that […]
Written by Brion
Marcus Hammarberg from Salvation Army Health was asked to help an Indonesian hospital get back on its feet after 5 years of decline, and he used Kanban boards as a core structure to the success they had. Their operating permit was in temporary status, they weren’t making enough money to cover costs, and they were […]
Written by Brion