An ASQ webinar was held on April 11th, 2025 featuring Jarrett Perlow, chair-elect of the ASQ government division and Clerk of the Court for the US Court of Appeals for the Federal Circuit. He discussed the design and implementation of an agency-wide continuous improvement program within the federal judiciary. His presentation provides a compelling case […]
While it is well known that facilitating homogeneous teams is probably more straightforward and might provide solutions quicker, diverse teams are more likely the ones to propose breakthrough solutions. Author Alessandro Lasi explains an example where adding a new HR Director to the team led to a proposal idea that greatly challenged the status quo, […]
Written by Brion
An NHS Foundation Trust wanted to make improvements to the physical infrastructure and the water management processes as the department struggled with issues such as: unclear processes, lack of data and not being able to deliver in a timely manner. A centralized asset list was created and Weekly Water Hygiene Meetings were used to communicate […]
Written by Brion
Bella Englebach is a consultant with Lean for Humans, Inc, and in this article, she asks about the moral and ethical implications of the work we do as we confront systemic racism? Examples include: What do you say if there is diversity in those allowed to attend training classes? What if the client wants you to […]
Written by Brion
Here are 5 tips from Lean Six Sigma experts that will make your Continuous Improvement efforts in government easier and more successful. Start Lean Six Sigma Training With Your Frontline Employees Stop Trying to Run a Lean Six Sigma Program Part Time Change Behaviors & Celebrate Success Make Lean Six Sigma Part of Your Culture Share Lean […]
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The Region of Peel (Ontario, Canada) continues to demonstrate its commitment to providing services that are effective and efficient, which provide value for the residents’ tax dollars. This commitment ensures that the Region remains innovative in order to improve community outcomes. The Region developed a Continuous Improvement Program to ensure client needs and user experiences […]
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The Office of The Medical Examiner (OME) in the City & County of Denver, felt their case file process could improve and deliver more value to its customers more efficiently. Using tools of continuous improvement, the OME identified over eleven ways to improve their cumbersome processes. For example: – Streamline the process of locating archived […]
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Baerland Primary School wants to become one of Norway’s best schools within spring 2019. Rector Tom Gilje first got the idea of applying lean principles at his school during a discussion with some of his family members who are working with lean in industry. The teachers at Baerland agreed on two main objectives for their […]
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Radical changes in healthcare are nothing new for Saskatchewan. Once again they’re leading the way, using Lean Management to implement a culture of continuous improvement. Close to five years ago, Saskatchewan residents told Patient First Review Commissioner Tony Dagnone the status quo was no longer working when it came to health care quality. Healthcare leaders […]
Written by Brion