Lean in Government at the State of Connecticut

Ron Pereira of Gemba Academy participated in Connecticut’s statewide Lean Showcase for 2016, held at the Connecticut State Capitol. He met with several of Connecticut’s officials and other state employees to discuss their governmental Lean journey and recorded interviews and sessions about LeanCT improvement projects. Links below will go to a summary article about each […]

Connecticut Dept of Administrative Services Helps Agencies Work Together and Change the Culture Through Lean

The State of Connecticut Department of Administrative Services (DAS) established a lean facilitator role to help expand the use of Lean in their organization to better serve other agencies and taxpayers. Jason Crisco describes the steering committee (DAS Lean Council) they set up, and some of the projects and events they have worked on in […]

Department of Administrative Service Finds Intangible Benefits of Lean

Commissioner Melody Currey explains the functions of the Department of Administrative Services, and how they started their lean journey. Her previous experience at the Department of Transportation (DOT) was valuable to selling the program to the staff. She shares how it brings people together to understand how their whole process works, and how they can […]

Offender Personal Property Management Process Streamlined with Kaizen Event at Department of Corrections

Adrienne Allen and Elizabeth Rivera share their thoughts about a kaizen event they participated in with the Department of Corrections. When inmates are incarcerated, their personal property is collected and stored at each facility. Each facility works under the same policies, but implement it in different ways. They were looking to streamline the process using […]

Connecticut Parole Reviews Increased and More Timely After Kaizen Event

The Department of Corrections (DOC) wanted to streamline the parole release process and documentation packages. They had to coordinate between correctional facilities, treatment, custody, case workers, and office staff to improve consistency in the release process across facilities. Depending on which facility they were in and who the warden was, their ability to get released […]