The Denver Human Services Child Support Department started an effort to re-organize their struggling team and to start focusing on what they called “Category 3” cases (cases where a non-custodial parent was not paying child support). By reorganizing this team and focusing on these cases they were able to go from collecting almost $200,000 in child […]
In 2013, the Denver Turn-around Program (DTAP) team, a team of technicians focused on acquiring child support from delinquent payers, was not meeting their goals. Joy Brown, Director of Child Support Services (CSS) knew that something had to be done and put together a “Locate and Intervention Team”. The team’s goal was to increase the […]
Written by Brion