In the City of El Paso, the time involved in completing irrigation work orders was taking too long, which was resulting in high costs. The City of El Paso strongly believed that by using the Lean Six Sigma methodology, it was possible to achieve and sustain significant and positive results. After a Pareto analysis, these […]
The City of El Paso set out to improve their asphalt repair service and reduce their pothole repair time. The way the process for asphalt repairs was being performed was inconsistent, affecting costs and public service. A team used the Lean Six Sigma process to identify important opportunities: Mobilization – make travel time more efficient Data […]
Written by Brion
Beginning in the fall of 2014, the Texas Manufacturing Assistance Center (TMAC) began working with the City of El Paso on their new Lean Six Sigma (LSS) Program. Their first group of LSS Green Belts (GB) completed training in January 2015, and a group of senior managers participated in a 2-day Champion & Sponsor workshop […]
Written by Brion
The City of El Paso is set to save $570,000 from an employee-led Lean Six Sigma project related to processes for initiating and terminating phone and Internet services for city staff. The project aims to leverage and expand the use of current and new technology to reduce inefficiencies and improve communications. The following process improvements […]
Written by Brion
El Paso City Manager, Tommy Gonzalez, proposed a budget that allocated $50,000 for Lean Six Sigma training. He said, “When it comes to government efficiency, there are multitudes of skeptics and naysayers. However, streamlining operations, achieving cost savings and improving service are all within reach for any public-sector agency.” Pothole repairs were the public works department’s focus. […]
Written by Brion
El Paso City Manager Tommy Gonzalez, wanted to ensure that all employees were empowered to serve as agents of change. Some of the greatest innovations and improvements come not from the top down, but from the bottom up. The city challenged each department to look within and identify areas for enhancing performance or streamlining operations, […]
Written by Brion