The sports and leisure department of Reykjavik City Government has used targeted lean training starting in 2018 to empower employees and boost collaboration in a divided workplace with different processes. Gudrun Palina Jonsdottir from the city’s family park and zoo joins Jóhanna Gardarsdottir to share their lean experiences. You can watch the video below, or […]
The City of Irving, located between Dallas and Fort Worth, is one of five cities in the state and 89 in the nation with a AAA rating from both Standard and Poor’s (S&P) and Moody’s. And 95 percent of Irving employees say the city government is a good place to work compared to a federal […]
Written by Brion
In 1993, the City of Coral Springs, in Florida, began its journeyto be a high-performing “municipal corporation,” a city government following a corporate management model. And, much like a business, Coral Springs is customer focused and data driven. The city’s organizational culture is reflected in its four core values: Customer focus—demonstrate a passion for customer service Leadership—establish […]
Written by Brion