Denver’s Excise and Licenses Department 6S’d over 300,000 files in One Rapid Improvement Event

When the Covid-19 pandemic began, the Excise and Licenses (EXL) department of the City and County of Denver was hard at work identifying what they needed to innovate to adapt to the current circumstances. They had a Rapid Improvement Event focused on streamlining and reorganizing their EXL Shared Drive.  The Action Plan The Rapid Improvement […]

Denver Public Library Rearranges their Archive Spaces using Lean Principles

Denver Public Library’s Western History Department has a world-class collection that has grown over the years. The archives staff who work on preserving, describing and making these historic materials accessible found themselves squeezed into a very uncomfortable and impractical workspace. Staff had to spend valuable work time walking to other areas to access their records […]

Innovation in Denver’s Short-Term Rental Licensing Helps to Boost Compliance

The City and County of Denver proposed a new citywide licensing and enforcement system in 2016 that allows short-term rentals (STRs) in Denver’s residential neighborhoods to ensure the city’s rules and regulations are staying current with the emerging “shared economy.” To quickly develop processes that efficiently and effectively track STR operators throughout the city, the […]

Innovation and Teamwork with Public Health Inspection’s Child Care Program Team

In the City and County of Denver there are approximately 640 licensed child care programs watching over children, ranging in size from large centers to small family child care homes. The State of Colorado’s Office of Early Childhood announced increased inspection frequency requirements so that all facilities would have to be inspected within 18 months, […]

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