An NHS Foundation Trust wanted to make improvements to the physical infrastructure and the water management processes as the department struggled with issues such as: unclear processes, lack of data and not being able to deliver in a timely manner. A centralized asset list was created and Weekly Water Hygiene Meetings were used to communicate […]
The National Physical Laboratory (NPL) is the world-leading centre of excellence in accurate measurement standards, science and technology. NPL was experiencing consistent problems with their logistical team that couriers their packages; packages to customers were lost or delayed, and important paperwork relating to importing and exporting of goods was not being managed. After a Voice […]
A major National Health Service (NHS) Trust was not operating to its full potential and the goal was to improve compliance through leaner processes. Following an in-depth analysis of the system and end-to-end process reviews, a 12-month roadmap for significant improvements was devised.They improved the quality of data capture, trained the trade staff and upgraded […]
A Development Program consisting of multiple high-priority business improvement initiatives and corporate milestones was still in its infancy and needed assistance. There was a lack of governance and contradictory information which made it impossible to prioritize work, manage project resource requirements or provide any business justification. A new role was created (PMO manager), and worked […]
Gov Facility Services Ltd (GFSL) wanted to adopt a best practice standard to ensure they were able to consistently meet the needs of its customers and internal stakeholders, and that they had a robust baseline from which to continuously improve. With the absence of any policies, processes and procedures in a highly complex and geographically […]