IT Service Manager Lynn Underwood and Strategic Initiatives Analyst Matt Helton teamed up to tackle the problem as part of their Green Belt Certification at the University. After measuring the end-to-end prep time for nine separate Yellow Belt Classes, they found it ranged from 6 to 8 hours and averaged about 7 hours. Their Sponsor, Senior Director […]
Heather Barto, with the New Hampshire Department of Health and Human Services is currently supporting the department in a senior process improvement leadership role. Her advice for anyone who is starting to apply Lean Six Sigma in government are these 3 things: Find a mentor Prepare to be resilient Meet people where they are. A […]
Written by Brion