The state of Nebraska launched the Center of Operational Excellence in 2016 to change the culture in state government and train state teammates in Process Improvement. Since May 2016, the COE has facilitated 575 process improvement projects, saving over 630,000 of work that has led to being able to put more of a focus on […]
The Center of Operational Excellence helped the Nebraska Department of Transportation (DOT) reduce the Right of Way Permitting process from 68 steps to 20 steps by eliminating the performance guarantee payment and reimbursement transactions for utilities, saving time, paper, shipping costs and labor. The results led to turnaround time of 2-3 weeks down to 5-10 […]
Written by Brion
Governor Pete Ricketts and the Nebraska Department of Administrative Services (DAS) highlighted process improvement successes in Nebraska state government related to the State’s coronavirus response. The Center of Operational Excellence (COE) is a division within DAS and leads an enterprise-wide effort to instill a culture of continuous improvement throughout state government. The COE utilizes Lean […]
Written by Brion
At the Nebraska State Personnel, the Talent Acquisition Team setup a visual management board to track errors (Quality), filling temp resources time (Delivery), daily application WIP (Inventory) and daily applications reviewed (Productivity), called a QDIP board. The daily review of these metrics helped reduce the number of daily applications from 800 applications down to around […]
Written by Brion
Governor Pete Ricketts and the State of Nebraska’s Center of Operational Excellence (COE) highlighted recent examples of how the COE is improving the operations of state agencies. The COE serves as the hub that is working with state agencies to train state teammates on how to improve the operations of government, identify waste, and deliver better […]
Written by Brion