Planners from the City of Madison, Wis., and the Sonoma County (Calif.) Transportation Authority discuss how new planning software solutions developed by UrbanFootprint are helping them better support their communities. Cities are struggling with no shortage of challenges: climate change, resilience planning, transportation gridlock, pollution, lack of resources, affordability gaps, health risks, and social instability […]
The Structural Maintenance Yard’s (SMY) electrical shop is one of San Francisco’s parks and recreation centers. Electricians had a hard time finding the materials they needed to do their work because materials were placed haphazardly and lacked identifiable labeling. This disorganization also led to over and under-stock issues. Over a series of several rapid improvement […]
Written by Brion
The City of San Francisco wanted to change how it reviews blueprints and building plans for its recreation centers. The Structural Maintenance Yard (SMY) and Capital Divisions did not consistently incorporate feedback about blueprints into revisions, resulting in hidden construction, maintenance issues and potential construction issues going unreported. The Capital and SMY Divisions convened for […]
Written by Brion
Kristin Kielich, a Senior Strategic Initiatives Analyst at UC San Diego, and her team of problem solvers, set out to make the hiring process faster and easier for every party involved. Their goal was to streamline and clarify the process to increase the completion of the on boarding form to 100% and ensure 100% of new […]
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In the city of San Francisco, Central Contracts is responsible for managing the panel evaluation process for professional services contracting for the Controller’s Office. The process was time-consuming, labor intensive and lead to delays in executing contracts. Central Contracts worked with the City Performance Lean Team to develop improved standard score sheets and more efficient […]
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The Recreation & Parks Department’s Structural Maintenance Yard (SMY) is in San Francisco’s Golden Gate Park. The SMY had accumulated many unwanted and outdated items that clutter the valuable storage and working spaces, including broken equipment, unused supplies, and scrap materials. The project team used “fishbone” diagrams and spaghetti maps to analyze the root causes […]
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Staff from the Transit and Muni Customer Service (MCS) divisions of San Francisco Municipal Transportation Agency (SFMTA) embarked on a journey to improve the process by which it responds to employee-related feedback. Over a series of four rapid improvement meetings, the project team improved the process by: Creating standard guidelines for processing key types of […]
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The city of San Francisco has a food stamps program called CalFresh. Staff from SF BenefitsNet, the City agency that administers CalFresh, worked over three days to improve their processes. Their initiatives included: making forms easier for clients to understand creating lobby posters so clients know what documents they need removing unneeded, confusing materials from […]
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Kern County will reveal its plans Tuesday for moving beyond the toy catapult stage of improving the efficiency of county government. The Kern County Board of Supervisors will listen to a presentation on the future of the popular Lean Six Sigma system for improving county management, leadership and innovation. For much of the year the […]
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Matt Newhouse from the LA County Registrar/Recorder County Clerk is improving the flow of Election Day, to reduce waste to speed up troubleshooting during elections. He initiated an “Idea Board” to help reduce waste to speed up troubleshooting during elections. A squad of Election Day Troubleshooters within LA County help to open polling areas if […]
Written by Brion