by Brion Hurley One of the more popular books related to process improvement in government is “We Don’t Make Widgets: Overcoming the Myths That Keep Government from Radically Improving” by Ken Miller. Ken Miller, who also wrote Extreme Government Makeover, is the founder of the Change and Innovation Agency, a firm dedicated to increasing government’s […]
Since October 2015, Brevard County (Florida) Government has worked on institutionalizing Lean Six Sigma as a way to help create a better tomorrow. Leading the Lean Six Sigma initiatives out of the County Manager’s Office is Special Projects Coordinator Katherine Wall. Lean Six Sigma successes to date include: The Development Application Process: Successfully reduced site plan […]
Written by Brion