by Brion Hurley An interview with Lynn McCullough and Joe Wojniak about their improvement work at TRU Hospice Thrift Shop in Boulder, Colorado. TRU Thrift Shop sells donated household items and clothes to raise money to provide hospice care services for those in need. Despite some initial resistance to the process changes, they were able […]
Headquartered in Boulder, Colorado, Elevations Credit Union (ECU) is a member-owned, nonprofit credit union. The organization provides a wide range of financial products and services, including checking and savings accounts, auto loans, student loans, mortgages, home-equity lines of credit, business loans, credit cards and financial planning. They use the Business Process Management (BPM) methodology to […]
Written by Brion