New York state, with assistance from Toyota’s TSSC group, made its government more responsive and efficient through an innovative approach — quickly becoming a role model for other state governments. They were able to reduce findings from 7.3 to 3.7, and time to issue certificates from 137 to 28 days. They also reduced day care […]
Akron Children’s Hospital provided Lean Six Sigma training and certification of two employees of the Akron-Canton Regional Foodbank. The costs of Six Sigma training, even when nonprofits understand the benefits, tend to rule it out as a process improvement option. At about $6,000 per person, it’s hard to justify when resources are already stretched. The […]
Written by Brion