In 2012, Louisville Metro setup a process improvement team to help solve problems within the city. Steve Pollock explains how he helped shift the internal improvement experts from reactive coaches to proactive consultants with a daily management system, in order to better engage with the different departments and agencies. They also reduced the lean training […]
Working with Jefferson Parish Animal Shelter (JPAS) shelter staff, students from Loyola University New Orleans designed a month-long pilot to improve the process of selecting homeless dogs for euthanasia, finding caring homes for 60 dogs who otherwise would have been put to sleep. The Lean “5S” concepts were applied to reducing the time for potential […]
Written by Brion
Concordia Publishing House (CPH) is the St. Louis, Mo.-based publishing arm of The Lutheran Church-Missouri Synod (LCMS). CPH was founded in 1869 to provide members of the LCMS with Christian ministry resources for worship, education, and nurturing of their faith. Today, the company provides over 8,000 products in a variety of formats and languages. CPH […]
Written by Brion