Alamo Colleges District (ACD), founded in 1945, provides higher education and workforce training to over 77,000 students with almost 6,000 employees at its five community colleges in or near San Antonio, TX. ACD is the first higher education institution to win the award twice, having previously won in 2018. Some highlights of their accomplishments: You […]
In 2012, Louisville Metro setup a process improvement team to help solve problems within the city. Steve Pollock explains how he helped shift the internal improvement experts from reactive coaches to proactive consultants with a daily management system, in order to better engage with the different departments and agencies. They also reduced the lean training […]
Working with Jefferson Parish Animal Shelter (JPAS) shelter staff, students from Loyola University New Orleans designed a month-long pilot to improve the process of selecting homeless dogs for euthanasia, finding caring homes for 60 dogs who otherwise would have been put to sleep. The Lean “5S” concepts were applied to reducing the time for potential […]
Concordia Publishing House (CPH) is the St. Louis, Mo.-based publishing arm of The Lutheran Church-Missouri Synod (LCMS). CPH was founded in 1869 to provide members of the LCMS with Christian ministry resources for worship, education, and nurturing of their faith. Today, the company provides over 8,000 products in a variety of formats and languages. CPH […]
In 2010, the City of Cape Coral (near Fort Lauderdale) embarked on a Lean Government initiative. They created a short video to promote the program using the Mission Impossible theme. The program was supported by City Manager, Terrance Stewart. The video highlights a few case studies: Cape Coral began transforming in Aug 2007 by using […]