Algonquin College chose their Recruitment through Registration process as their first Lean project. It was a cross-departmental process that created value for their clients from the moment they showed interest in the College until they registered as students. The college started the project by using the Enterprise Value Stream Mappingâ„¢ Tool. The key elements of […]
The Algonquin College Lean effort, which began in 2005, continues to make inroads. An improvement team collected and analyzed data to gain a better understanding of demand patterns. This has allowed the department to maximize their outreach activities without increasing wait times for face-to-face sessions. Each year the College aims to start 12 -15 new […]