by Brion Hurley While reading the book, Above the Law by Matthew Whitaker, I learned about the Project Safe Neighborhoods (PSN) program that has been deployed in many neighborhoods in the United States to reduce gun violence. “[PSN] is a nationwide initiative that brings together federal, state, local and tribal law enforcement officials, prosecutors, and […]
A presentation given by John Lafferty at an ASQ Blue Ridge chapter meeting. The improvement team from the Light of Marnie organization was trying to improve the image of the community, and help them better understand their stakeholders. The project cleaned up local roads and fixed potholes, improved the appearance to buildings and schools, and provided […]
Change was needed at the Ohio Department of Mental Health and Addiction Services because there was no standard process for their orientation, screening, assessment and treatment plan. Current and future state mapping was conducted to identify improvement opportunities. Ideas were brainstormed and organized using an Affinity diagram, and included orientation training, visualizing the waiting list, […]
Holland Rescue Mission was struggling to keep up with their donations, and needed to find a way to do the work more efficiently. The donations are sold, which generate funds to support their nonprofit. They connected with local chair manufacturer Haworth. They provided some volunteer experts in the Haworth Management System (HMS) to help them […]