The City of Germantown, in the state of Tennessee, has one mission—Excellence, Every day. The City’s key product offerings include education, economic development, public safety, sanitation, and utilities (water and sewer). Germantown’s commitment to the community is demonstrated through various training and educational events such as: 43 active-shooter-scenario-training events Five Safety City events Heart Saver […]
The Lean transformation at the Grand Rapids Fire Department started around 10 years ago (after the 2008 downturn). They had to lay off firefighters, had trouble answering over 20,000 emergency runs a year, and their infrastructure was crumbling. They started with the A3 problem solving tool. Grand Rapids, Michigan is one of the fastest growing […]
The City of El Paso is proud to announce the Lean Six Sigma program has saved El Paso taxpayers another $252,000 by reevaluating three El Paso Fire Department programs. The Lean Six Sigma Green Belt team reviewed personal protective equipment inventory management, 911 communications recruit training time, and firefighter on the job injuries and lost […]
The City of San Diego sent 7 staff members through Lean Six Sigma training at the University of California-San Diego (UCSD) Extension for 16 weeks. The program aligned with Mayor Kevin Faulconer’s vision for a city government that is as innovative as the people it serves, driving meaningful change within the city operations. The projects […]