The City of Germantown commits to their mission of Excellence Every Day

The City of Germantown, in the state of Tennessee, has one mission—Excellence, Every day. The City’s key product offerings include education, economic development, public safety, sanitation, and utilities (water and sewer). Germantown’s commitment to the community is demonstrated through various training and educational events such as: 43 active-shooter-scenario-training events Five Safety City events Heart Saver […]

City of San Diego improves customer service and increases productivity with Lean Six Sigma training

The City of San Diego sent 7 staff members through Lean Six Sigma training at the University of California-San Diego (UCSD) Extension for 16 weeks. The program aligned with Mayor Kevin Faulconer’s vision for a city government that is as innovative as the people it serves, driving meaningful change within the city operations. The projects […]