by Brion Hurley Kieran Mohammed started his Lean Six Sigma journey as an operations manager in manufacturing. His early years taught him how performance success relies on the development of and collaboration with people. Along with his experience as a performance improvement consultant and program analyst in government, he has tailored his own unique approach […]
OPI (Ohio Penal Industries) is the sole source provider to state agencies for items that it manufactures, or purchases through contract. OPI received multiple complaints regarding timeliness of delivery of hospital beds. There were instances in which it had taken a lead time in excess of 80 days for delivery. Accurate delivery dates were difficult […]
Due to an increased number of incident reports being submitted over a 6 month period at Cape Cod Child Development, Lesley Guertin and her team of problem-solvers set out to identify the root causes of the issue and improve the process. Goal Statement: To decrease the number of incident reports from 30 to 15 a month […]
Kristin Kielich, a Senior Strategic Initiatives Analyst at UC San Diego, and her team of problem solvers, set out to make the hiring process faster and easier for every party involved. Their goal was to streamline and clarify the process to increase the completion of the on boarding form to 100% and ensure 100% of new […]
Cape Cod Child Development in Cape Cod, MA is a trailblazer in applying Lean Six Sigma to the nonprofit world. Grants are being completed 90 percent of the time within 24 hours of the due date, giving the grant writer minimal time to review. This impacts the efficiencies within the process which could potentially result in […]
Due to the rapid growth of their organization, Lynne and her process improvement team sought to increase the work done in the amount of another person without being to be able to hire for said person. After initial research, Emmons found: The team was currently doing about 283 different deliverables – ranging from audits, licensing, meeting, […]
The Ohio Department of Job and Family Services (JFS) had internal customers request delivery or pick-up of state record boxes. Emergency situations such as requests for files for litigation or audits cause the delivery schedule to go awry. Employees frequently work past their scheduled work day, or run out of time to complete deliveries. They […]
The City of Colorado Springs Budget Office realized they had a number of time-consuming reconciliation and duplicate data entry in the last budget process and wanted to see if there was a way to address those issues. The budget team went through the “5 Whys,” the “If-Then” exercise to identify potential experiments, and then the impact/effort […]