Six Sigma Case Study — U.S. Bureau of Labor Statistics

The U.S. Bureau of Labor Statistics was looking for improvements in screening methods to gain and maintain cooperation with companies that provide data. They were seeking to save approximately $75,000 based on reduced assembly time and improved screening time. 

Carol Rupley, a field economist at the Bureau, took Green Belt Six Sigma training and completed the Green Belt project certification with She spear-headed a project to analyze how to reduce the time in pre-contact screening activities, starting with answering questions such as:

  • Does reduced use of printed material improve the process?
  • Does additional information improve screening time?

Through her Green Belt project, she suggested improvements to the way they produced printed materials and the information included in printed materials. This included:

  • Researching field economist preferred mapping information and distance calculation, and look at additional resources as well as ways to reduce costs
  • Investigating improved electronic screening material and visual data and integrate with existing systems — include decoded data, maps, and web links
  • Looking at ways to work electronically and reduce printing
  • Brainstorming types of metrics needed to assess process improvements and look at existing measures of data collection

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