Matthew Singh is the Director of Operational Excellence and Master Black Belt for the Department of Administrative Services in the state of Nebraska and has 20 years of experience in progressive management roles. In this interview with Patrick Adams of the Lean Solutions Podcast, they discuss his work in the state of Nebraska and the importance of listening to the voice of the customer as a leader.
Listen to the full podcast episode at https://www.findleansolutions.com/operational-excellence-with-matthew-singh/
He was also a guest on the podcast on June 6, 2023: https://www.findleansolutions.com/pi-at-the-state-of-nebraska-with-matthew-singh/